Last updated: 1 June 2026
This Privacy Policy explains how Conspector Ltd (“we”, “us”, “our”) collects, uses and protects any information you provide when using our website, conspector.co.uk (the “Site”).
We are committed to protecting your privacy and handling your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Conspector Ltd is the data controller responsible for your personal data.
- Company name: Conspector Ltd
- Company number: 14338526
- Registered address: 8 Castlegate, Tickhill, Doncaster, DN11 9QU
- Trading address: 163 Dundee Street, Edinburgh, EH11 1BY
If you have any questions about this policy or how we handle your data, you can contact us at the trading address above.
What information we collect
We collect the following types of information:
Information you provide to us. When you complete and submit a form on our Site (for example, a contact or enquiry form), we collect the information you enter, which may include your name, email address, telephone number, company name and any message or details you choose to provide.
Information collected automatically. When you visit our Site, we collect limited technical and usage data through our analytics tool (see below). This may include information such as the pages you view, the approximate region you are visiting from, the type of device and browser you use, and how you arrived at our Site.
How and why we use your information
We use your personal data for the following purposes:
To respond to your enquiries. Where you submit a form, we use the information you provide to respond to your message, answer your questions and, where relevant, discuss our services with you. Our lawful basis for this is our legitimate interests in responding to and managing enquiries, and taking steps at your request prior to entering into a contract.
To measure and improve website performance. We use analytics to understand how visitors use our Site so that we can monitor its performance and improve the content and experience we offer. Our lawful basis for this is our legitimate interests in operating and improving our Site.
Analytics
We use Matomo to collect analytics about how our Site is used. Matomo is a privacy-focused, self-hosted analytics platform that helps us measure website performance — such as which pages are visited and how visitors navigate the Site.
We use this information only in aggregate to understand and improve Site performance. We do not use it to identify individual visitors, and we do not sell or share analytics data with third parties for advertising purposes.
Form submissions and retention
Information you submit through forms on our Site is stored securely for a maximum of 90 days, after which it is automatically deleted from the website.
Where your enquiry leads to ongoing correspondence or a business relationship, we may retain relevant information elsewhere (for example, in our email or business records) for as long as is necessary to provide our services, to comply with our legal obligations, or to establish, exercise or defend legal claims.
Cookies
Our Site may use cookies or similar technologies to enable certain functions and, depending on configuration, to support analytics. You can control or delete cookies through your browser settings. Disabling cookies may affect how some parts of the Site work.
Sharing your information
We do not sell your personal data. We may share your information only where necessary with:
- Service providers who help us operate our Site and business (such as hosting providers), who are required to process data only on our instructions.
- Authorities or third parties where we are required to do so by law, or to protect our legal rights.
Data security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your data in certain circumstances.
- Object to or request restriction of our processing of your data.
- Request the transfer of your data (data portability) where applicable.
- Withdraw consent at any time, where our processing is based on consent.
To exercise any of these rights, please contact us using the details above. We will respond within the timeframes required by law.
Complaints
If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the matter. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection:
- Website: ico.org.uk
- Helpline: 0303 123 1113
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.
Contact us
If you have any questions about this Privacy Policy or our handling of your personal data, please contact:
Conspector Ltd 163 Dundee Street Edinburgh EH11 1BY